impact PBX

Lands you in the contact record before “Hello."!


When the phone rings, Impact PBX instantly opens a popup inside ACT! and deep‑links to the matching contact. Save time, greet by name, and start every call prepared.

Watch the how-to video Learn More.
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Instant popup

See who’s calling as the phone rings. Recognize the number, name, company, and recent activity at a glance.

One‑click

Jump directly into the contact in ACT!—no manual searching, no typos, no wasted seconds.

Smart matching

Flexible lookups across primary/alt phone formats; optionally match via caller ID rules and extensions.

3CX‑friendly

Designed with 3CX in mind (v18+) using their API/webhook approach. Other PBX options coming next.

Lightweight

Small desktop footprint, auto‑start with ACT!, and non‑intrusive popups that won’t get in your way.

Admin controls

Centralized settings for number normalization, popup behavior, and matching thresholds.

Quick Return

One button to jump directly to the current contact.



Watch the video to connect to 3CX