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Turn a rough idea into a plugin


  
Built exclusively for ACT! CRM

Build better ACT! tools. See what needs attention. Act faster.

Impact products remove friction from ACT! CRM. Build reports, dashboards, forms, buttons, automations, and workflows using plain English—then keep your finger on the Pulse of your business.

Why Impact?

  • Built exclusively for ACT! CRM
  • AI, reporting, dashboards, and automation
  • Business phone integration
  • Customer records stay on your desktop
  • Trusted by ACT! users for more than 20 years

ACT! holds your data. Impact helps you use it.

Whether you need a new workflow, a clearer home screen, faster reporting, or instant caller information, Impact gives ACT! users practical tools that fit the way they already work.

1

Describe It

Start with a plain-English idea for the ACT! report, form, button, action, or workflow you need.

2

Build It

Use Impact Studio to turn that idea into a working ACT! tool without starting a custom coding project.

3

Use It Locally

Run your tools inside ACT! while keeping customer records on your desktop and under your control.

AI-powered ACT! tool building
impact Studio

Tell the Coach what you want to do in ACT!—then build it.

Create ACT! forms, buttons, templates, reports, dashboards, email actions, follow-ups, automations, and workflow shortcuts using plain English. Build the ACT! tools you wish you had.

Coach Reports Dashboards Forms Buttons Automations Local ACT! Data
Free 30-day trial. No credit card required.
Impact Studio Coach for ACT! CRM
Learn, build, and explore

See what you can create with Impact Studio.

Browse practical ACT! workflow ideas or learn how scripting can extend Impact Studio with more advanced business logic and automation.

Trusted by ACT! users

Real tools. Real workflow improvements. Real customer results.

Durkin Addons has been building ACT! solutions since 2005. Our products help teams remove friction, improve workflow, and make ACT! work the way their business needs.

One of the best investments I’ve made for my company.

Brian Ulrich
Kleen Seal
Complete ACT! productivity toolkit
impactSuite

One install. More ways to manage, organize, and extend ACT!.

From calendars and opportunities to custom tables and advanced list views, Impact Suite gives ACT! users a proven collection of tools for faster filtering, better organization, and more productive daily work.

Custom List Views Filtering & Totals Custom Tables Calendars Opportunities
Free 30-day trial. No credit card required.
Impact Suite for ACT! CRM
Business phone integration
impact PBX

Connect your business phone system directly to ACT!.

Give your team instant customer context when the phone rings. Impact PBX displays ACT! contact details, company information, appointments, and opportunities while helping capture call activity.

Caller Pop-ups Call Logging Dialpad RingCentral 3CX GoTo Connect
Impact PBX caller pop-up in ACT! CRM

Make ACT! work the way your business works.

Start with a free trial, watch a short product video, or explore the Impact product that solves your biggest ACT! workflow problem.

Impact Video
Impact AI Assistant
Hi! I’m the Impact AI Assistant.

Tell me what you’d like to do in ACT!, and I’ll show you how Impact Studio can help.
Mockup Form